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 Charron's Auto Repair, auto repair shop in Lincoln IL
929 South Kickapoo St Lincoln, IL 62656
NAPA Auto Car Care Center
ASE Certified Auto Repair Shop
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Customer Reviews & Stories for Charron's Auto Repair in Lincoln, IL

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Customer Reviews & Stories

I was driving my Chevy 3/4 ton awd van from Elkhorn to St Charles for Irish Fest. Heard the grinding coming from the front so pulled off in Lincoln. They open at 8 but Rick was there at 7:21 and I was in the garage and up on the hoist before opening time. They quoted me an estimate $60 higher than I ended up paying and was on the road by 10:30. If I ever have the need for service again and am passing through you can bet I'll stop. Thanks to the whole staff.

Jim Rea. Elkhorn WI

I recommend Charrons Auto Body to anyone because they do the job the right way and your not sitting there for 2-3hrs waiting on your vehicle to get fixed on.

Samantha G.

"I'm from St. Louis and traveling to Madison, WI weekly for work. My car broke down right outside Lincoln IL on 55N (3 hours from home). The dealership that was the closest wasn't able to get it in for a week. I googled auto repair shop Lincoln IL to see what was available and Charron's came up. Of course I was nervous due to the fact that I am not great with car repair and had my lifelong mechanic back home plus I did not know the reputation of any repair shop in/around Lincoln."

"Pat and Carol are wonderful. They answered my questions, were very accomodating, and even offered to look up numbers of other auto shops nearby for me since they were not able to get my car in that day (they were able to get it in the next day which was fine). They worked with my warranty company even though the warranty company did not want to work with them."

"I could just go on all day about them and how wonderful a business they run. It was very refreshing considering the type of treatment you usually get with corporate auto repair shops. They made a very stressful situation much less stressful. For that I am grateful."

"I would more than recommend Charron's to anyone who happens to break down near Lincoln IL or live in Lincoln IL. :)."

"Oh... and they also have a very nice waiting room and wifi."

Lynne D.

"Pat was awesome. Great customer service. Thank you!"

Jason W.

"I recently had my car in at Charron's. I had a wonderful experience! My car was fixed quickly and efficiently. The employees were very professional and easy to work with. I will certainly will go back to Charron's for any other car repairs and will refer them to my friends and family."


"Excellent service! I appreciated the explanation about what needed to be done and what was being done on my van. Thank you to all!"

Charron's Auto Customer Review

"I have only had one experience with this establishment thus far, but it has been nothing but positive. I called ahead and they were able to get my car in that afternoon. When I arrived, they walked me through what they would do and the exact cost of everything. They even offered to give me a ride back to campus since I am a college student and would be without a car. When they diagnosed the problem, the called me to outline exactly what the problems were and how they would fix them, and gave me an estimate. The only thing that made me not give a 5 star rating was that the estimate was a little steep, but for trustowrthy service I'm willing to pay it. "


"Super Service- thanks so much"

Marilyn T.

"Our rating for Charron's is 5 stars, but there should be more. There are not enough stars on the scale. We almost want the car to break down in Lincoln, Illinois so we can visit Carol and Pat and see more of their hometown. After the radiator started leaking on interstate 55 heading back to St. Louis, State Farm gave us Charron's phone number.

A wonderful couple heading to Wisconsin stopped and gave us enough water to get into town and get lost. Carol Charron came to our rescue. We followed her back to the repair shop. Pat found a radiator to replace the 22 year old radiator in our Honda. Carol drove us down town where we had a delicious lunch at Flo and Delila's, purchased great clothing at the Pink Shutter Charity Shop, toured the Carnegie Library and met the Library Director that is from my home state of Alabama.

Carol picked us up when the repair was completed. Pat was so friendly and professional. The price was more than reasonable and the service outstanding. We felt like we were being serviced by family. What could have been a terrible day turned out to be one of the great adventures we will always remember. Thank you Carol, Pat and the entire Charron Team!!!!!!! Linda and Mike "

Linda B.

"My father owned a shop for many years. I am VERY impressed and pleased I found you. I'll be back!"

Quinn M.

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