Reviews

Great people there! Nothing like honest repair people!


— Facebook User Review

These folks are the greatest! They worked through a difficult repair situation with me when we blew an engine on our little car. Top notch work & make sure it’s right! Thanks!!


— Facebook User Review

The man that runs charrons is lovely. I had 2 flat tires and could not move the vehicle to go air them up. I called charrons and asked if they could help. They were at my house within the hour to air my tires up. He did it out of the kindness of his heart. I will refer everyone to charrons in the future.


— Facebook User Review

I recommend Charrons Auto Body to anyone because they do the job the right way and your not sitting there for 2-3hrs waiting on your vehicle to get fixed on.


— Facebook User Review

I would recommend Charrons Auto Repair to anyone. Recently I was returning home to the Quad Cities from a fishing trip at Kentucky Lake and experienced major boat trailer problems on I-155 just north of Lincoln. I contacted the State Police and they arranged for my boat and trailer to be towed. I wasn't familiar with the area and didn't know of any trailer repair shops, so when the tow truck arrived I asked the driver and he recommended Charrons in Lincoln. I'm really glad he did. This occurred around 4 P.M. on a Tuesday afternoon and I was scheduled to leave on another fishing trip to Canada with my son early Friday morning. I explained my situation to the staff at Charrons when the trailer was dropped off. I'm sure they could tell I was anxious and they assured me they would do everything they could to allow me to leave for Canada on time. The following morning they contacted and told me the entire left wheel assembly would need replaced and the bearings on the right wheel also needed replaced. I was contacted during the repairs and updated on the progress. All of the work was completed by Friday morning and we were able to leave on time. The entire staff was courteous, professional and went above and beyond to help me keep my planned trip on schedule. THANK YOU CHARRONS AUTO REPAIR FOR A JOB WELL DONE!!!


— Facebook User Review

I'm from St. Louis and traveling to Madison, WI weekly for work. My car broke down right outside Lincoln IL on 55N (3 hours from home). The dealership that was the closest wasn't able to get it in for a week. I googled auto repair shop Lincoln IL to see what was available and Charron's came up. Of course I was nervous due to the fact that I am not great with car repair and had my lifelong mechanic back home plus I did not know the reputation of any repair shop in/around Lincoln.

Pat and Carol are wonderful. They answered my questions, were very accomodating, and even offered to look up numbers of other auto shops nearby for me since they were not able to get my car in that day (they were able to get it in the next day which was fine). They worked with my warranty company even though the warranty company did not want to work with them.

I could just go on all day about them and how wonderful a business they run. It was very refreshing considering the type of treatment you usually get with corporate auto repair shops. They made a very stressful situation much less stressful. For that I am grateful.

I would more than recommend Charron's to anyone who happens to break down near Lincoln IL or live in Lincoln IL. :).

Oh.. and they also have a very nice waiting room and wifi.


— Yelp User Review

They have fair prices but more importantly they are trustworthy. The local Chevy dealership told me I need $800 worth of front end work on my truck to fix the road noise and vibration, but I had Charron give me a 2nd opinion. After looking at it a driving the truck he told me it was a bad tire, and he was correct. That means a lot to me and I have given him all of my business after that interaction.


— Yelp User Review

Rick keeps my cars running great, and I always appreciate his honesty and integrity. The staff is always courteous and professional. I'd recommend them to handle all your automotive service and repair needs.


— Yelp User Review

I am sitting in Charron's at almost 6 pm on Good Friday after a breakdown on the highway. We were headed downstate for Easter when we broke down. After getting towed to Charron's, Rick told us it was the alternator and he searched far and wide to find one for us. Their shop closes at 5 pm, and he's staying very late to fix our car so we can get to pur family's house. Everyone here has been so incredibly nice I could cry. On top of all that, the young lady at the front desk asked if she could take us somewhere to get dinner. It has been a long time since I've been treated so kindly. This is unbelievable and completely above and beyond.

I don't know that I have the words to tell you how awesome this experience has been. If we ever break down again, I sure hope its here.


— Yelp User Review

I recently bought 94 lesabre from a friend who can no longer drive. Odometer of 43000 tells how long it had been unused. But in recent bitter cold could not get it started. I live in Louisville. Charrons went out, got the car, carged battery, changed serpentine belt, put on new muffler and returned it to my friend's apt. ALL over the phone at long distance at reasonable price. He could have soaked me and didn't. The car started right up when I went to Lincoln to pick it up & drove like a dream all the back to ky. I can't say enough good things about this guy. Highly recommend! !


— Yelp User Review

Great staff, quick competitive quote, work done on time, as stated. This will be my go to auto place from now on!


— Yelp User Review

I recently had my power steering pump start failing. They replaced the pump, and it worked great but a couple weeks later it started failing again. I brought it to them and they took a look at it, found that it had ended up being defective and bought me a new part and installed it all free of charge. They are amazing here


— Yelp User Review

Needed a new valve on my truck tire, called Charron's and was able to get same day service. Didn't need to replace valve after all, they used a tool that tightened it back up. For $8 I was in and out in no time. Friendly service, very professional. Give them a call for your vehicle repairs.


— Google User Review

Able to get vehicle with anything wrong with it. A lil expensive but worth it.

— Google User Review

Fast friendly service done with a smile. They know what they're doing. Great service and good price.


— Google User Review

Always friendly helpful staff.


— Google User Review

The staff was very nice and service was excellent.


— Google User Review

I had a wheel bearing go out on my Avalanche just 7 mi south of Charron's. I called them as the reviews were positive. They suggested a towing company that they typically use and the vehicle was brought in to them. I am pleased with the work they did. Good people and a competent auto repair service. Will be looking to do more there in the future as we live 40 min away. You won't go wrong from my experience.


— Google User Review

Want to thank Pat Gorman for assisting my wife as she was bringing my daughter back home from ISU and we had mechanical issues with our 2009 Honda Odyssey. Was a cylinder misfire, which he diagnosed quickly, than had the repair complete in a few hours. They were able to get back on the road and back home to MO by dinner. Cost of repair was absolutely reasonable, and he even topped off the oil. Charron’s Auto Repair has my gratitude and thanks!


— Google User Review

Always fair and great service!

— Google User Review

Broken down on the way to Chicago. No one in town would look at my car, but Charrons did their best to help and even recommended another place, found me their number, etc. True definition of customer service.


— Google User Review

ur rating for Charron's is 5 stars, but there should be more. There are not enough stars on the scale. We almost want the car to break down in Lincoln, Illinois so we can visit Carol and Pat and see more of their hometown. After the radiator started leaking on interstate 55 heading back to St. Louis, State Farm gave us Charron's phone number. A wonderful couple heading to Wisconsin stopped and gave us enough water to get into town and get lost. Carol Charron came to our rescue. We followed her back to the repair shop. Pat found a radiator to replace the 22 year old radiator in our Honda. Carol drove us down town where we had a delicious lunch at Flo and Delila's, purchased great clothing at the Pink Shutter Charity Shop, toured the Carnegie Library and met the Library Director that is from my home state of Alabama. Carol picked us up when the repair was completed. Pat was so friendly and professional. The price was more than reasonable and the service outstanding. We felt like we were being serviced by family. What could have been a terrible day turned out to be one of the great adventures we will always remember. Thank you Carol, Pat and the entire Charron Team!!!!!!! Linda and Mike


— Google User Review

I was amazed by the service we received. We were in from out of town and needed someone to look over a vehicle we were considering purchasing. Charron's treated us well and was very thorough.


— Google User Review

Fast, reasonably priced, excellent personal service. I highly recommend them!


— Google User Review

I was driving my Chevy 3/4 ton awd van from Elkhorn to St Charles for Irish Fest. Heard the grinding coming from the front so pulled off in Lincoln. They open at 8 but Rick was there at 7:21 and I was in the garage and up on the hoist before opening time. They quoted me an estimate $60 higher than I ended up paying and was on the road by 10:30. If I ever have the need for service again and am passing through you can bet I'll stop. Thanks to the whole staff. Jim Rea. Elkhorn WI


— Google User Review

One of the best mechanics & places for service


— Google User Review

Always respect their decisions and performance is excellent


— Google User Review

Excellent service!


— Google User Review